Emerald Plumbing & Heating

Business Reply July 10, 2015

this review is from Ryan on June 9th 2015 between 11:00 to 11:30 am our office received the call requesting service to clear a red tag by the gas company. at this point we told the caller we would contact him as soon as the service tech was completed with his existing calls. we arrived at his location about 2:45 PM. upon inspection of the code violations the service tech took pictures to verify the numerous violations. our service tech was not prepared to re-pipe the entire gas system to the water heater and furnace, re-vent the water heater and bond the gas line. the owner had more than 1 red tag. during the conversation with our service tech, the owner admitted he had installed the gas services and plumbing himself. the TSSA rules are, the last gas fitter on site to work becomes responsible for the entire system and violations. this is a very vindictive customer, he went out of his way to post his review to 9 ads of ours.|

Business Reply June 29, 2015

I would like to know what service was required and when